Terms And Conditions


This website is operated by Blackpossumfabrics. Throughout the site, the terms “we”, “us” and “our” refer to Blackpossumfabrics. Blackpossumfabrics offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1.How to use the Website.

When accessing the website Blackpossumfabrics.net (“Website”), customers must be aged 18 years or older.

If you are below 18 years old: you must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and their agreement to take responsibility for: your actions; any charges associated with your use of any of the purchase of products; and your acceptance and compliance with these Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this website.

We grant the right to use and access the Website so that you can shop on the Website according to the terms and conditions specified in the Website.

If customer register an account, customer must register an account with authentic information about themselves and must update if there are any changes. Customers must be responsible for their passwords, accounts and activities on the Website. In addition, customers are responsible to immediately notify Blackpossumfabrics when the account is accessed, used and / or illegally seized. Blackpossumfabrics does not assume any responsibility, whether directly or indirectly, for damages or losses caused by customers not complying with this provision.

2. Customer comments

All content displayed and posted on the Website, including but not limited to comments, comments of customers are assets of Blackpossumfabrics. If we detect any fake, slanderous information, we reserve the right to immediately lock the customer’s account and / or apply other measures in accordance with the laws of US.

3 .Order and confirm order

In order to ensure fairness and protect the interests of customers, Blackpossumfabrics has the right to refuse orders belonging to the following cases:

Orders placed for non-personal use, purchased in bulk for the purpose of buy and reselling.
Use discount code for improper purposes (with signs of fraud, abuse)
In case the customer does not comply with one (or a few) regulations of Blackpossumfabrics, Blackpossumfabrics has the right to reject the order as well as suspend or lock the account permanently without obligation to notify customer.
The delivery address and / or payment address you provide during the order process cannot be changed after ordering 10 hours.

4. Payment method.

We accept the following credit- and debit cards payments with Paypal: Visa, MasterCard, Discover, or American Express. All methods of payment are clearly advertised on the website.

Your data is stored through Paypal’s data storage, databases. They store your data on a secure server behind a firewall.

Paypal includes an SSL certificate that uses industry standard 128 bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

5. Shipping

Your package will be shipped out and Processed by USPS.

Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days:

2-4 business days for pillow, ornament and mugs.
4-6 business days for flag.
5-10 business days for quilt, blanket.

Please note:
Fulfillment time doesn’t include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time.

Shipping can take between 6-9 business days after fulfillment.

Shipping method : USPS First Class.

Please note:
Fulfillment time doesn’t include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time.

6. Price

Product prices listed on the Website are including Value Added Tax (VAT). Prices of products may vary depending on the time and promotions attached. The shipping fee and / or the applicable order fulfillment fee (if any) will be clearly displayed on the payment page when the customer makes an order.

We always try to ensure that all information and prices displayed are correct for each product, however, sometimes there will be some cases of errors or errors due to objective factors. If any pricing errors are detected, the system will automatically cancel orders, email to notify customers. After that, the refund order is immediately executed.

7. Product information.

Product images are images displayed on the product page.
Information about materials, sizes we posted on Sizing page posted att bottom website.

In the event that the product received by the customer is not the same as the image or material not as described in the product material information on the Website, customers can contact customer support during the earliest since receiving goods via email: contact@blackpossumfabrics.net with order id.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

For more details see our Privacy Policy

9. Cancel order

If a cancellation request is made within 8 hours after ordering, customers can contact customer support via contact@blackpossumfabrics.net for assistance in canceling the order.

If a cancellation request is made after 8 hours, it mean your order has been put into production on our automated line, the customer can only cancel the order by refusing to accept the order when the order is delivered.

10. Consequences of incorrect entry of information at the website

Customers are responsible for providing complete and accurate information when participating in transactions at the Website. In case Customer incorrectly enters information when making payment or any other information without timely correction leading to delivery package to the wrong address, Blackpossumfabrics has the right to refuse to be responsible for the cancellation of the order or refund.

11. Dispute resolution

Any dispute, complaint or dispute arising from or relating to the transaction at the Website will be resolved by negotiation, conciliation.

12. Third-party links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

13. Changes to terms and conditions

You can review the most current version of the Terms And Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms And Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms And Conditions constitutes acceptance of those changes.

14. Return, refund, exchange policies

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund, return or exchange.

Your item is eligible for return, exchange or refund if at least one or more cases listed below happens:

The printed image is faded.
The printed image is off center.
Delivered wrong item.
Damaged due to delivery…
The order is not in the right size, color or style compared to the original order.
Other mistakes caused by us.
If the product you received has any of the above issues, please contact us via email, remember attach pictures of that product and your order number. We will create an replacement order or refund as soon as we confirm the error.

For more details please see Return & Refund Policy page posted at bottom website.

15. Contact information
Representative office in Vietnam: Phuoc Cat 2, Cat Tien, Lam Dong 670000
US Address : 625 SL Rogers Wells Blvd Glasgow, KY 42141
US Phone number (SMS recommended) : +1 502 209 7052
Vietnam Phone number : +84 93 443 5664
Email : contact@blackpossumfabrics.net

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